We have a bit of experience shipping prints and have about as much experience with it as anyone out there. While shipping flat is awesome, unfortunately it isn’t economically feasible for larger prints. We’ve tried many, many different types of envelopes and many different types of tubes. Our resulting packaging (which you can see in our previous two posts) is the best way of shipping prints economically while keeping them from getting damaged. We’ve never had a rolled print get damaged with these tubes, while every other kind of tube we have tried has resulted in damaged prints. Plus the presentation and experience of opening them is far better than the classic tubes with the white plastic endcaps.
Tip: when you receive a print that was shipped rolled in a tube, take the print out of the tube right away and use the tube to wrap the print the opposite direction around the tube (this will help keep it from creasing or getting ‘dimples’). Rolling it the opposite direction like that will help take the roll out of the paper. Then store it flat until you’re ready to put it up.